Navi Payments

Navi Payments — Safe, Simple, 24/7 Civic Payment Access

Navi isn't just for answering questions — it transforms how your city handles payments. Whether residents need to pay utility bills, citations, taxes, permits, or fees, Navi lets them do it quickly and securely — from their phone, computer, or messaging app, any time, day or night.

Full-service Payment Support
Residents can use voice call, web chat, SMS/WhatsApp or other supported channels to pay bills, fines, taxes or service fees.
Natural-Language Payment Flow
No complicated forms or portals. People simply tell Navi what they want to pay for, and Navi guides them through the secure payment process conversationally.
24/7 Availability
Navi accepts payments around the clock — even outside business hours. No more waiting for office hours or manual processing.
Unified Integration with City Systems
Payments flow directly into your accounting, permit, or billing system, automatically linked to the relevant account, invoice or service request.
Secure & Compliant Transactions
All payments use secure, encrypted channels and meet required data-security and compliance standards for government agencies.

What Navi Payments Offers

Transform how your city handles payments with Navi. Residents can pay utility bills, citations, taxes, permits, or fees quickly and securely from any channel — voice, web chat, SMS, or WhatsApp — 24/7.

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