Citizens connect directly to the department they need—no transfers, no waiting. Instant responses and direct department access resolve most inquiries in under 2 minutes, dramatically improving satisfaction scores.

Built with security and privacy in mind. Citizens can access services safely with simple, secure authentication that protects their information.

Automatically finds accurate answers from your existing documents and policies. Reduces incorrect information and ensures consistent responses across all departments.

Automatically directs inquiries to the right department or specialist, eliminating confusion and reducing the need for multiple transfers or callbacks.

Complex issues smoothly transition to your staff with full context, ensuring citizens never have to repeat their story. Your team works more efficiently.

Keep answers up-to-date without technical expertise. Update policies, hours, and procedures quickly so citizens always get current information.