AI Agents
GovEasy.AI Bot

Meet Navi — Your Community's AI Public Service Guide

The friendly, intelligent, always-available assistant powering GovEasy.AI. Navi is more than an automated chatbot — it's the digital front door to your government.

Built specifically for public agencies, Navi provides fast, accurate, human-centered service across every channel residents use: voice, web chat, text, email, WhatsApp, and more.

AI
Digital Concierge
Your City's Digital Concierge

Navi serves as your city's digital concierge, providing friendly, intelligent, and always-available assistance. Navi is the digital front door to your government, making interactions feel human and intuitive.

Capabilities:

  • 24/7 availability
  • Friendly, human-centered service
  • Brand representation
  • +2 more
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AI
24/7 Frontline Employee
Knowledgeable & Always Available

Navi acts as a knowledgeable frontline employee available around the clock. Residents get help any time without needing extra staff, ensuring consistent service quality.

Capabilities:

  • Always-available support
  • No extra staff needed
  • Consistent service quality
  • +2 more
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AI
Multilingual Guide
Omnichannel & Multilingual

Navi is a multilingual, omnichannel guide that communicates with your community in 70+ languages. Whether residents prefer voice, web chat, text, email, or WhatsApp, Navi is there.

Capabilities:

  • 70+ languages supported
  • Omnichannel communication
  • Voice, web, text, email, WhatsApp
  • +2 more
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AI
Unified AI Assistant
Across All Platforms

Navi is a unified AI assistant across all platforms, ensuring residents receive the same high-quality service whether they call, text, chat, or message. One consistent experience everywhere.

Capabilities:

  • Unified across platforms
  • Consistent experience
  • Single knowledge base
  • +2 more
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What Is Navi?

Navigate Government with Navi

Navi (short for "Navigate Government") is the personality, voice, and service identity of GovEasy.AI, designed to make digital government interactions feel friendly, intuitive, and human. Whether a resident asks a quick question, files a service request, or needs help accessing public resources — Navi is their guide.

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